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Mindset Shifts: 4 Powerful Ways To Transform Your Life
Your mindset plays a major role in how you move through life. When you carry along with a negative mindset, you will see it negatively affect other aspects of your life. Your mindset shapes your...
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How Social Media Can Help Businesses
Social media has received a ton of scrutiny in the past year. From Facebook’s misinformation and privacy controversies to Twitter’s banning of certain polemical accounts. Even before the pandemic,...
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How To Make Your Point During an Argument
How to make your point during an argument… Or a story of missiles, zen masters, and tea. Are you getting interested now? Let me share with you this witty story by my friend, Liberty: Witchy came...
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The Great Resignation Leads To Skimpflation
I just learned a new word, skimpflation, and it doesn’t make me happy. I’m a customer service and customer experience (CX) expert. I help my clients create amazing experiences for their customers and...
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You are a Subscription Business, Whether You Know It or Not
The first thing you think of when it comes to subscriptions is a newspaper or magazine. However, we have all been buying subscriptions, whether we know it or not. Some of those that a typical consumer...
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You’re Not Lazy; You’re Scared: How to Finally Stop Procrastinating
Be honest: Do you struggle in getting things started (or completed)? Do you tell yourself, “I’ll get to it,” yet find yourself binge-watching an entire season of Bridgeton instead? You’re not alone....
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The Truth About Forgiveness: It’s Not What You Think
Do you understand what forgiveness is — and isn’t? Let me share an article written by my friend, Liberty, about this matter: We’ve all heard it countless times. Forgive and forget. Simple enough...
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The Rise and Downfall of Plastic Bags
Plastic bags were founded in Sweden in 1965 and introduced to the U.S. in 1979. They were cheaper, more durable, and waterproof, unlike paper bags. In 1982, two of the biggest U.S grocery chains,...
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How a Circular Economy Could Help Businesses Turn Waste Into Resources
A circular economy is an economic model that is gaining popularity for its potential to reduce waste by providing businesses with a new framework for sustainable production and manufacturing. The...
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This Is The Surprise You’ll Find In Strangers
No matter how strange they get… Aren’t You Curious? After all the bullying and awfulness that dear Witchy endured in the Transylvania Forest, an important part of her healing journey has been making...
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Amazon vs. Walmart—Goliath vs. Goliath
A recent study from JungleScout of more than 1,000 U.S. consumers and its analysis of earnings from Amazon and Walmart gives us some insights into the success and shortcomings of these two e-commerce...
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Stop Doing The One Thing That’s Sabotaging Your Career Growth
You know those amazing business and thought leaders we all admire? The ones we place high up on a pedestal, touting their business acumen and wisdom, like Sara Blakely, Richard Branson, and Gary...
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Why Are People Turning To Vegetarianism?
Whenever my mom and I order lunch from BRUG Bakery at Ala Moana, one of the foods I get is a sausage roll. While eating it, I always joke that I’d make a terrible vegetarian. But vegetarians aren’t so...
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The Metaverse: What Is It Really?
Since Facebook’s rebranding to “Meta,” the term metaverse has been trending. In their own words, “The metaverse is the next evolution of social connection.” But what is it, and what does this mean? In...
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Is That All There is? There’s More to Life Than Revenue and Stock Prices
I received a surprise in the mail the other day. It was a book titled Is That All There Is? by Bruce Turkel. The cover is a little funky. Looking at the book, you don’t know what it’s about. It...
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The Best Investment You Can Make For Your Career
For many, the last few months have been an exercise in patience, especially regarding career progress. So much has been placed on hold, stalled and canceled, that it can be tough to find traction and...
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Everything You Need To Know About Liquid Death
A couple of weeks ago, Liquid Death announced they had raised $75 million in Series C funding round that values the water brand at more than $500 million. Former Netflix director Mike Cessario founded...
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How To Care For, Protect, and Feed Your Light
Why do you think it’s important to do this? Why does it matter? As long as you feed your light and allow it to breathe… as long as you do not cover it, it will continue to flicker and dance,...
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NFT’s and The NFT Marketplace, How Does It All Work?
Last year the first tweet from the co-founder of Twitter, Jack Dorsey, sold for a staggering $2.9 million. Many other digital items have also been selling for confusingly high amounts of money, but...
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5 Customer Service Predictions For 2022
For the last ten years, I’ve been sharing predictions and trends, primarily focused on customer service and customer experience (CX). I approach these ideas with the customer in mind — what they are...
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